According to Hillstone's time standards, what is the expected time for drink refills?

The expected time for drink refills according to Hillstone's time standards is less than 2 minutes because this benchmark reflects the restaurant's commitment to efficient service. Quick drink refills are crucial in dining, as they enhance customer satisfaction and maintain the flow of service. By setting a standard of under two minutes, Hillstone aims to ensure that guests feel attended to without unnecessary delays. This quick response time helps create a positive dining experience, where patrons feel valued and cared for, allowing them to enjoy their meal without interruptions due to empty glasses. The emphasis on speed in service reflects the overall philosophy of Hillstone to prioritize the guest experience.