Is customization of orders a common practice in the dining experience?

Customization of orders is indeed a common practice in the dining experience, as many restaurants want to cater to the preferences and dietary needs of their customers. This approach enhances customer satisfaction by allowing guests to tailor their meals, whether it's modifying ingredients, altering cooking methods, or adjusting portion sizes. Encouraging customization shows that the restaurant values its patrons' individual tastes and health requirements, making for a more enjoyable dining experience.

While there are scenarios where customization may have limitations—such as in fine dining settings where the chef has a specific vision for a dish or in fast-food establishments with a streamlined menu—the overall trend in the industry leans towards encouraging guests to make their meals more personal. This practice can help build customer loyalty, as diners are more likely to return to a restaurant that accommodates their specific preferences.